Milo Appliance

Privacy policy

Privacy Policy

At Milo Appliance, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you visit our website, purchase our products, or interact with us in any other way. By using our website and services, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect information from you when you visit our website, make a purchase, register for an account, or interact with us in other ways. The types of information we may collect include:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (we have only cash on delivery)
  • Account information (user name, password)

b. Non-Personal Information

  • Browser type and version
  • Device information
  • IP address
  • Location data (if applicable)
  • Website usage data (e.g., pages visited, time spent on pages)

c. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to recognize you and remember your preferences. You can manage cookie settings in your browser at any time. 

2. How We Use Your Information

The personal information we collect may be used for the following purposes:

  • To process and fulfill your orders and transactions.
  • To provide customer support, respond to inquiries, and resolve issues.
  • To send order updates, shipping information, and promotional offers (if you have opted in).
  • To improve our website, products, and services based on your feedback and usage patterns.
  • To prevent fraudulent activity and ensure the security of our website.
  • To comply with legal obligations and enforce our terms and policies.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party companies that perform services on our behalf (e.g., payment processors, shipping companies, email service providers). These service providers are required to handle your information securely and only as necessary to perform their services.
  • Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process, or in response to a valid request by government authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website before any such transfer occurs.

4. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law or regulatory requirements. After this period, we will securely delete or anonymize your data.

5. Security of Your Information

We implement industry-standard security measures to protect your personal information, including encryption, firewalls, and secure socket layer (SSL) technology. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to any legal obligations.
  • Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails or newsletters by clicking the “unsubscribe” link in any marketing communication, or by contacting us directly.
  • Cookie Settings: You can control or disable cookies through your browser settings, although this may affect your ability to use certain features on our website.

If you wish to exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

7. International Data Transfers

If you are accessing our website from outside , please note that your personal information may be transferred to, stored, and processed , where our servers and central database are located. By using our website, you consent to the transfer of your information to countries outside of your own.

8. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [email protected]